Last updated: September 9, 2026
The Mini Express respects your privacy. This Privacy Policy explains what information we collect through TheMiniExpress.com, our inquiry forms, telephone calls, email, and text messaging; how we use it; and the choices available to you.
Information We Collect
When you contact us or request information, we may collect your name, phone number, email address, city, ZIP or postal code, event date, estimated passenger count, event details, and any message you provide. We may also collect technical information such as your IP address, browser type, device information, pages visited, and cookies used for site operation, security, analytics, and advertising measurement.
How We Use Information
- Respond to inquiries and confirm whether we serve your event location.
- Provide availability, estimates, booking information, confirmations, reminders, event updates, and customer service.
- Operate, secure, analyze, and improve our website and services.
- Send promotional communications only when permitted and subject to your choices.
- Comply with legal obligations and prevent fraud or misuse.
Text Messaging and Mobile Information
If you voluntarily opt in, The Mini Express may send text messages about your inquiry, service-area eligibility, availability, estimates, booking details, confirmations, reminders, event updates, and customer service. If you separately opt in to marketing, we may also send occasional promotional messages. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase.
We do not sell or rent your mobile information. We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes. We may share it only with service providers that help us deliver communications and operate our services, subject to appropriate confidentiality and use restrictions. Text-message opt-in data and consent will not be shared with third parties for marketing purposes.
Service Providers and Disclosures
We may use service providers for website hosting, customer relationship management, forms, communications, analytics, payment or booking support, and security. These providers may process information only to perform services for us. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.
Cookies and Analytics
Our website may use cookies and similar technologies to operate properly, remember preferences, measure traffic, and understand how visitors use the site. You can adjust cookie controls in your browser, although some website functions may be affected.
Data Retention and Security
We retain information for as long as reasonably necessary to fulfill the purposes described above, maintain business and legal records, resolve disputes, and enforce agreements. We use reasonable safeguards designed to protect information, but no method of transmission or storage is completely secure.
Your Choices and Rights
You may ask to access, correct, or delete personal information, or opt out of promotional email or text messages. Some information may be retained where required for legal, security, or transaction-record purposes. California residents may have additional rights under applicable law, including rights to know, correct, or delete certain personal information and to receive equal service when exercising those rights.
Children’s Privacy
Our website and inquiry services are intended for adults arranging events and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.
Changes to This Policy
We may update this policy periodically. The “Last updated” date above identifies the latest revision.
Contact Us
For privacy questions or requests, email Support@TheMiniExpress.com or call (714) 404-1894.